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Privacy policy

Welcome to APO, the online and mobile service of APO International Co., Ltd. (“APO,” “we,” or “us”). Our Privacy Policy explains how we collect, use, disclose, and protect information that applies to our Service.

Information you provide us directly

We may ask for certain information such as a username, your first and last name, birthdate, phone number, profession and e-mail address when you correspond with us. We may also retain any messages you send through the Service, and may collect information you provide in User Content you post to the Service. We use this information to operate, maintain, and provide to you the features and functionality of the Service. We may also use this information to correspond with you, and to address any issues you raise about the Service.

Information we collect from you automatically

We may directly collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the Service.

Cookies information

When you visit the Service, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets APO help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Service (e.g., the pages you view, the links you click and other actions you take on the Service), and allow us or our business partners to track your usage of the Service over time.

You can control or reset your cookies through your web browser, which will allow you to customize your cookie preferences and to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled.

How we use your information

We use the information we collect about you for the following purposes:

  • Providing you with the Service: We use the information that you provide us to provide the Service to you. This includes allowing you to log in to APO, operating and maintaining the Service, giving you access to your designs and billing you for transactions that you make via the Service. We also use information we collect about you automatically to remember information about you so that you will not have to re-enter it during your visit or the next time you visit the site
  • For data analytics: We use information about you to help us improve the APO Service and our users’ experience, including by monitoring aggregate metrics such as total number of visitors, traffic, and demographic patterns.
  • To communicate with you about the Service: We use your contact information to get in touch with you and to send communications about critical elements of the Service. For example, we may send you emails about technical issues, security alerts or administrative matters.
  • To promote and drive engagement with the APO Service: We use your contact information to get in touch with you about features and offers relating to the Service that we think you would be interested in. We also use information we collect about you to make sure that you get the most relevant offers and promotions based on your use of the Service, and your preferences. You can opt-out of getting these communications as described below.
  • Customer happiness: We use information about you, information that you provide to our customer happiness team, and information about your interactions with the Service to resolve technical issues you experience with the Service, and to ensure that we can repair and improve the Service for all APO users.
  • For matters that you have specifically consent to: From time to time APO may seek your consent to use your information for a particular purpose. Where you consent to our doing so, we will use it for that purpose. Where you no longer want us to use your information for that purpose you may withdraw your consent to this use.
  • For matters that we are required to use your information by law: APO will use or disclose your information where we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Use or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of APO, our Users or others.

Who we may share your information with

We may share your information with third-party service providers for the purpose of providing the Service to you and to facilitate APO’s interests, as outline above. Those service providers will only be provided with access to your information as is reasonably necessary for the purpose that APO has engaged the service provider, and we will require that such third parties comply with this Privacy Policy and any applicable laws.

Keeping your information safe

APO cares about the security of your information, and uses appropriate safeguards to preserve the integrity and security of all information collected through the Service.

How to contact us

If you have any questions about this Privacy Policy or the Service, please contact us at customerservice@apo-global.com